At Lulu Nove, we’re dedicated to providing a seamless shopping experience. Below, we’ve addressed some common questions to assist you. If you need further information, feel free to contact us at hey@lulunove.com.
We offer various delivery methods to accommodate your needs, including standard shipping, home delivery, and pickup at designated collection points (where available). During checkout, you can select the option that best suits your schedule and preferences. We partner with reliable logistics providers to ensure timely and secure deliveries.
Shipping fees depend on your location and the chosen delivery method. The exact cost will be calculated and displayed during the checkout process before you confirm your order.
Delivery times vary based on product availability:
In-stock items: Typically delivered within 3 to 5 business days.
Backordered items: May take between 10 to 14 business days.
Once your order is dispatched, you’ll receive a tracking link to monitor its progress in real-time.
We accept major credit and debit cards, including Visa, MasterCard, and American Express. All transactions are processed securely to protect your information.
If you’re not satisfied with your purchase, you can return the item within 30 days, provided it is unused, undamaged, and in its original packaging with all tags intact. To initiate a return, please contact us at hey@lulunove.com. Unauthorized returns will not be accepted.
Once your return is approved, we’ll provide a prepaid shipping label and detailed instructions. After we receive and inspect the returned item, a refund will be issued to your original payment method within 10 business days.
Need Further Assistance?
If you have any other questions or require additional support, don’t hesitate to reach out to us at hey@lulunove.com. We’re here to help! Thank you for choosing Lulu Nove.
Tigliano LTD
Georgiou Anastasiou 15, 3070 Lemesos, Cyprus
Registration ID: ΗΕ 430179
📧 hey@lulunove.com
📞 +45 21 90 31 45