Terms of use

Términos de Uso

Welcome to Lulu Nove. By accessing or using our website, you are agreeing to the following Terms of Use, which outline your rights and responsibilities when interacting with our platform and purchasing our products. These terms apply to all users, whether you’re simply browsing or actively engaging in a transaction. If you do not accept these terms, we kindly ask that you do not use the site.

The use of our site confirms that you are legally permitted to enter into contracts in your jurisdiction, or that you have obtained consent to use it under the supervision of a legal guardian. All users are expected to act in accordance with applicable laws and must refrain from any activities that are harmful, unlawful, or infringe on the rights of others, including violating intellectual property rights or attempting to disrupt the functionality of the website.

Our platform is built and hosted by Shopify Inc., which provides the secure infrastructure for our online store. While we take care to offer a smooth and reliable experience, we reserve the right to update, suspend, or discontinue any aspect of the site or services at any time without prior notice. Changes to these Terms may also occur from time to time. By continuing to use the site after such updates, you accept the revised terms, so we encourage you to check this page regularly.

We aim to ensure that all product descriptions, images, and pricing are presented accurately. However, occasional errors may appear, and product availability is not guaranteed. We reserve the right to correct any mistakes, update information, or cancel orders where necessary. Product colors may vary slightly depending on your screen settings, and we cannot guarantee perfect representation of shades or finishes.

When placing an order, it’s essential that you provide accurate billing and shipping details. We may limit or cancel orders at our discretion, especially if we detect duplicate purchases or suspect fraudulent activity. In such cases, we will do our best to notify you using the contact details provided. For more information on returns and refunds, please refer to our Refund Policy.

You may encounter third-party tools or links while using our website. These are offered for convenience, and we do not control or endorse the content, availability, or terms of these external services. If you choose to engage with third-party content, you do so at your own discretion and risk. Please take time to review their policies before sharing information or making a purchase.

From time to time, we may receive feedback, suggestions, or other submissions from users. By sharing these with us, you grant Lulu Nove the right to use, reproduce, and distribute them without restriction or compensation. While we reserve the right to monitor and remove inappropriate content, we are not obligated to review every comment or user submission. You must not post material that is unlawful, offensive, or in violation of any third-party rights.

Any personal information you submit through the site is governed by our Privacy Policy, which outlines how your data is collected, stored, and used.
Please note that while we strive to keep our content accurate and up to date, the site may occasionally contain outdated or incorrect information. We are not obligated to make updates unless required by law and assume no liability for any errors, omissions, or interruptions in service.

Use of the site is subject to certain restrictions. Activities such as attempting to hack, spam, collect user data, submit false information, or upload malicious code are strictly prohibited. We may suspend or terminate your access without notice if we believe you have violated these terms.

All services and products on our site are provided “as is” and “as available,” without any guarantees of performance or reliability. To the extent permitted by law, Lulu Nove disclaims liability for any damages or losses arising from your use of the website or products.

By using our site, you agree to indemnify and hold harmless Lulu Nove and its partners against any claims, costs, or damages arising from your misuse of the website, violation of these Terms, or infringement of any rights.

If any provision of these Terms is found to be unenforceable, the remainder of the Terms will continue in full effect. These Terms will remain active unless terminated by either party. You may terminate by discontinuing your use of the site, and we reserve the right to do the same at any time, especially in cases of misuse.
This document represents the complete agreement between you and Lulu Nove regarding your use of our services. It replaces any prior agreements or understandings. The failure of either party to enforce any right does not waive that right in the future.

These Terms of Use are governed by the laws of Spain. Any disputes arising in connection with these Terms will be handled in accordance with Spanish legal procedures.
For any questions about these Terms, we welcome you to contact us through the channels provided on our website.